1. Introduction

PropGuide ("we," "our," or "us") operates the website https://propguide.ai and the PropGuide application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Personal Information

When you register for an account or use our services, we may collect:

Name and email address
Phone number (optional)
Payment information (processed securely through Stripe)
Investment preferences and property analysis data

Automatically Collected Information

Device and browser information
IP address and location data
Usage data and analytics (via Google Analytics)

3. How We Use Your Information

We use your information to:

Provide and maintain our services
Process transactions and send related information
Send promotional communications (you can opt out anytime)
Analyze usage to improve our services
Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

Stripe - Payment processing
RentCast - Property and rental data
Google Analytics - Website analytics
Resend - Email communications
Twilio - SMS messaging services

Each of these services has their own privacy policy governing the use of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications
Export your data

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: team@redlunaproperty.com